Shipping policy
Shipping Policy
Thank you for shopping with Active Smart Fit. Here's everything you need to know about our shipping.
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Times
- United Kingdom: 5–10 business days
- European Union: 7–14 business days
- International (USA, Canada, Australia & others): 10–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Tracking Your Order Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Customs & Import Duties For international orders, customs fees and import duties may apply and are the responsibility of the customer. We are not responsible for any delays caused by customs.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at glomajuwa@yahoo.com and we will investigate with the carrier.
Contact Us For any shipping-related questions, please contact us at glomajuwa@yahoo.com.